Tips & Troubleshooting
Find practical tips and troubleshooting guides to help you keep your printers, copiers, and scanners running smoothly.
Router Changed and Scanning Not Working
https://youtu.be/8Rd5gOrEhXk Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Scan to Folder Change on Older MX Range
https://youtu.be/EM0g9kQPelU Tutorial Relates To: MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MX2314, MX2610, MX2614, MX3114, MXC301W,MXC300W
Router Change on Older MX Range
https://youtu.be/oSoA32QguYM Tutorial Relates To: MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MX2314, MX2610, MX2614, MX3114, MXC301W,MXC300W
Scan to Email Change on Older MX Range
https://youtu.be/fqzAauEzL_A Tutorial Relates To: MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MX2314, MX2610, MX2614, MX3114, MXC301W,MXC300W
New User Added to Address Book for NEW MX Range
https://youtu.be/g7D7YI3Xd0g Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Scan to Email Password Change for NEW MX Range
https://youtu.be/tUKj-xOLC40 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Sharp Network Scanner Lite Tool
https://youtu.be/mYsvY_4xny0 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Scan to Folder Change for NEW MX Range
https://youtu.be/MuktemJ2ASs Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Clearing White/Deleted Lines on Older MX Range
https://youtu.be/sYG52nw083Q Tutorial Relates To: MX2314, MX2610, MX2614, MX3114, MX2640, MX3140, MX3640
Loading A4 Paper to A4 MX Range
https://youtu.be/siqXguMTXTg Tutorial Relates To: MXC300P, MXC300W, MXC301W, MXC303W, MXC303WH, MXC304W, MXC304WH
Scanner Address Book for Older MX Range
https://youtu.be/Z4WGQs_uVw4 Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MX3114, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC301W
Cleaning Blank & Coloured Lines for Older A3 MX Range
https://youtu.be/w3siLrZfyAs Tutorial Relates To: MX4112, MX5112, MX4140, MX5140
Clearing an Error Code on New A3 MX Range
https://youtu.be/h85gWttVMvg Tutorial Relates To: MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140
Clearing an Error Code on Older A3 MX Range
https://www.youtube.com/watch?v=qNCqblQ7VnY Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MX3114
Clearing an Error Code on A4 Range
https://www.youtube.com/watch?v=KIoAXcn8nXI Tutorial Relates To: MXC301W
Deleting a Job from the Print Queue
https://www.youtube.com/watch?v=6U6e2iUjuK0 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31,...
Load Extra Paper for NEW MX & BP Range
https://www.youtube.com/watch?v=q6WmC_gLH-o Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31,...
Load Extra Paper
https://www.youtube.com/watch?v=alKGH75fbD8 Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MXC301W
Loading and Feeding Labels
https://www.youtube.com/watch?v=dIJanp2XrAg Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31,...
Loading Paper Correctly
https://www.youtube.com/watch?v=wEEshfD-ltQ Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC300P, MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071,...
Cleaning White/Deleted Lines for BP Range
https://youtu.be/UqtHiAbJ8UU Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65
Cleaning White/Deleted Lines for New SHARP MX Range
https://youtu.be/k2ov0Ia0-aE Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071
Cleaning Black or Coloured Lines on New MX Range
https://youtu.be/1TYdmj1iCtY Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071
Hidden Duplex Door – SHARP A3 MX & BP Range
https://youtu.be/4Bc6c0bvHns Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Reboot Procedure for SHARP BP Range
https://youtu.be/p-B6BWp0Bv0 Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65
Label Set up A4 Devices
https://youtu.be/BHgslh2S3N8 Tutorial Relates To: MXC303W, MXC303WH, MXC304W, MXC304WH, BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD
Sharpdesk Mobile App
https://youtu.be/-7dhRIpVTBw Tutorial Relates To: BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD, MX2301, MX2314, MX2610, MX2614, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC300P, MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S,...
Sim 16 on MX Range
https://youtu.be/jEOf7MfDPY4 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Sim 16 on BP Range
https://youtu.be/tx_F8dLlq8s Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65, BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD
Print Retention for NEW MX & BP Range
https://youtu.be/2gsQqSPzFS8 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Blank Page Skip Feature for NEW MX & BP Range
https://youtu.be/8Ke0Q-mfcsI Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Cleaning White/Deleted Lines on A4 MX Range
https://youtu.be/RGjuiHkO83s Tutorial Relates To: MXC300P, MXC300W, MXC301W, MXC303W, MXC303WH, MXC304W, MXC304WH
Cleaning Black/Coloured Lines on A4 MX Range
https://youtu.be/-RM5LrHPwfg Tutorial Relates To: MXC300P, MXC300W, MXC301W, MXC303W, MXC303WH, MXC304W, MXC304WH
Loading paper onto the Bypass Tray – BP Range
https://youtu.be/og9CHWj4kyE Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65
Adding a Print Driver to a MAC
https://youtu.be/vpwyLJd9iJA Tutorial Relates To: BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD, MX2301, MX2314, MX2610, MX2614, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC300P, MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S,...
Finding IP Address of New BP Range
https://youtu.be/5z5bPEKIReA Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65, BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD
Clearing codes on BP Range
https://youtu.be/dfqK56944Gk Tutorial Relates To: BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45, BP60C55, BP60C65, BP70C31, BP70C36, BP70C45, BP70C55, BP70C65, BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD
How to default MAC Driver to Black and White
https://youtu.be/NyFe4H96MEU Tutorial Relates To: BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD, MX2301, MX2314, MX2610, MX2614, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC300P, MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S,...
Using Default Gateway on New MX & BP Range
https://youtu.be/8Rd5gOrEhXk Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31, BP60C36, BP60C45,...
Cleaning Black or Coloured Lines on OLD MX Range
https://youtu.be/-Tn06OY34Eg Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MX3114, MX2640, MX3140, MX3640, MX4140, MX4141, MX5140, MXC300W, MXC300P
Clean Scan Glass & White Reference Plate
https://youtu.be/H6wHZTxsFfs Tutorial Relates To: BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD, MX2301, MX2314, MX2610, MX2614, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC300P, MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S,...
Install Print Driver – New MX/BP Range
https://www.youtube.com/watch?v=kp4pBvc6uI0 Tutorial Relates To: MX2630, MX2651, MX3050, MX3051, MX3060, MX3061, MX3061S, MX3561, MX4060, MX4070, MX4061, MX4071, MX5070, MX5071, MX5071S, MX6070, MX6071, BP50C26, BP50C31, BP50C36, BP50C45, BP50C55, BP50C65, BP60C31,...
Install Print Driver – Old MX Range
https://www.youtube.com/watch?v=kf2vF0AUXCI Tutorial Relates To: MX2301, MX2314, MX2610, MX2614, MX3114, MX2640, MX3140, MX3640, MX4112, MX4140, MX4141, MX5140, MXC300W, MXC301W, MXC300P
Install Print Driver – BP A4 Range
https://www.youtube.com/watch?v=fEcpMY0LK6Q Tutorial Relates To: BPC533WR, BPC533WD, BPC542WD, BPB537WR, BPB547WD
Router Changed and Scanning Not Working
https://youtu.be/oSoA32QguYM Tutorial Relates To: MX2630