maintenance & support

At Elmrep, our manufacturer-trained SHARP Engineers provide expert support, proactive maintenance and fast issue resolution. Using SHARP Remote Email Diagnostics and our bespoke monitoring system, we receive automatic device alerts, helping prevent downtime before it impacts your business.

We also supply fully refurbished SHARP copiers, reconditioned and tested in our in-house workshop, offering a reliable and cost-effective alternative to new equipment.

Proudly supporting businesses across Gloucester, Cheltenham, Tewkesbury, Stroud, Cirencester and the Forest of Dean.

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Expert Support Services That Set the Standard

Unlock a world of possibilities with Elmrep’s tailored support solutions. Our commitment to innovation, efficiency and customer satisfaction ensures your business operates smoothly, minimises downtime and stays competitive in today’s fast-paced environment. We are proud to provide a market-leading maintenance support service, including key benefits:

remote diagnostics

We utilise a simple email notification facility called SHARP Remote Email Diagnostic, built into all SHARP devices, alongside our bespoke back-office system. This allows us to receive instant alerts and monitor key activity across your printer fleet, meaning our team often identifies and resolves potential issues before you’re even aware there’s a problem - helping to minimise downtime and keep everything running smoothly.

cost reduction

Our fully managed print services and document handling solutions are designed to drive cost savings for businesses of all sizes. By assessing your current print setup, including the number of devices and optimising user behaviour, Elmrep can help you significantly reduce both time and expenses associated with printing.

sustainability

With growing pressure on businesses to embrace eco-friendly practices, Elmrep offers solutions that support sustainability. We help reduce your environmental impact by lowering CO2 emissions, cutting down power and water consumption, and minimising print cartridge and paper waste. Our office technology solutions make it easier for your business to meet its sustainability goals.

reliability

Time is money, and Elmrep is here to help your business save both. From efficient document filing to reducing downtime caused by printer malfunctions, our proactive print management services aim to eliminate wasted time. We’ve implemented a custom-built service reporting and response system to ensure minimal downtime, keeping your devices running smoothly and your business productive.

improved security & efficiency

Security and workflow efficiency are essential in today’s business environment. With Elmrep’s Sharp office technology solutions, you can safeguard your entire document process—from user click to print collection and storage. Our secure document and workflow management solutions ensure sensitive data remains protected, helping you comply with regulatory requirements and avoid data breaches.

mobile working

As the demand for mobile working increases, our advanced reprographic equipment supports BYOD (Bring Your Own Device) and visitor access to print and scan. Whether you’re working remotely or need to accommodate guests, our solutions provide seamless printing capabilities. Download the Sharpdesk Mobile app on the App Store or Google Play to get started.