Home/About Us

iconOur Valuable Team Members

Our Key Personnel at elmrep have packed in an impressive 60 Years of experience within the printer, copier, scanner industry. This enables us to confidently offer an unsurpassed level of Service bourn from a wealth of experience and knowledge.

Lee joined elmrep in 1993 as a spotty 16 year old and worked his way through from Tea-Boy to Managing Director in 18 years (2011).

Chaz was not far behind as he joined in 1995 on the Service Team as a trainee. He is now the Head Technician, a ‘mastertech’ if you would.

Luke also first joined elmrep back in the mid 90’s as an already experienced engineer. A few years later he moved on to new pastures, where he gained a great deal of experience in all aspects of the industry and brought back with him in 2011 when Lee took over the company.

/This is Why when you call us (whether it be for sales or service) we know the answer.

Lee Summers
Lee SummersManaging Director
Luke Sapsed
Luke SapsedOperations Manager
Chaz Bendle
Chaz BendleHead Technician

iconWe Are Here To Serve You

elmrep have been proudly supplying SHARP printers, copiers and scanners for more than 30 years.

Founded in 1984, we pride ourselves on our reputation of being an honest and dependable customer service focused company, who strongly believe in personal service.

/This is Why when you call us, you dial directly through to a real member of staff and not an automated call handling system.

Our friendly service operators will have your company and equipment details to hand whilst you’re talking to them, using our bespoke service handling software. We are proud of the fact that we know our customers by name rather than serial number.

We are fortunate to have a fantastic team of highly experienced Engineers, who are all continually trained and assessed on the very latest products and services. Our quality field service is backed up by our in-house telephone support team, that are available to help customers with any questions or issues that they may have.

With the new trend of huge faceless Corporations out there buying up many independent dealerships, we are very much the “last-of-a-dying-breed” of independent Photocopier & Printer specialists. With our Director still being in his 30’s, we reckon there is at least 30 more years in him yet…

We fully understand the importance of a prompt and efficient personal service, complimented by outstanding support and the reliability of our products. So together we can design a transparent solution that meets with your exacting requirements. The prices we quote you will have no hidden charges, such as toner delivery costs (even on an emergency delivery), over inflated price increases or vague warranty periods.

iconSome FAQ’s

Give our experienced plain speaking staff a call on 01452 300959 as they can work this out for you in minutes……..usually less than 5 minutes!
Yes. Take out one of our All-Inclusive Service Agreements and all toners and drums etc are included! If you have one of our networked machines, it will even order its own toner!
We carry a large stock of mainline machines and therefore delivery can be same or next day. However, if stock is not available at the time of ordering it will usually be delivered to us next day!
Yes. Even though we are predominantly a SHARP dealership (and have been since 1984) we can repair most other makes and models. Please call us on 01452 300959 with your make, model and problem.
No. VAT will be added to all prices quoted on our website.
You can usually obtain User Manuals for all SHARP photocopiers via the SHARP website at www.sharp.co.uk. Click on the ‘Support’ tab and go to the ‘Download Centre’. If you get stuck, feel free to give us a call on 01452 300959.
You can usually find all printer drivers on the manufacturers website. If you can not find the SHARP driver required, please feel free to give us a call on 01452 300959.

iconOur Happy Partners

At elmrep we love having happy customers. We can back this up with the many customers we’ve retained for almost the entire 30+ years we have been trading.

We at GL Communities would like to say a big thank you for time and effort today for installing and configuring our new copier, it was much appreciated by all members of staff especially me for the professionalism and dedication.
Craig Mayo, GL Communities
Oddcopy/Elmrep have been a complete joy to work with, right from the start the service and care to attention has been superb. They helped us choose the right machine and installed quickly and with little disruption to the office. But what I have been most impressed with is the continued level of care after the machine has been installed. They are always there to help and always quick to come back to you. From our experience I would have no problem at all recommending them to others. Thank you.
Mani Norland, Principal, School of Homeopathy
I just wanted to write on behalf of all of us at Mariners Gloucester and ASET and say a huge thank you for the 2 photocopiers you donated to Mariners Church and ASET, they have already proved very useful in our work and we are very grateful to you all – thank you for being so kind.
Dan Browne - Project Manager, Mariners Gloucester
I just wanted to say a big thank you for all the help that you’ve given us this year. I’ve really appreciated the way you have gone beyond the norm with your help.
David Booth, One Church
Since dealing with Elmrep I have had nothing short of fantastic service from Lee and his team, a friendly reliable company who are experts in the printer field.
Lee Panchbhaya, PR Geeks